Help Please
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Rank Mortal
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Help Please
03/03/2019 12:52 PM EST

I don't know why but my profile stopped leveling up since the new update

I'm on level 60' and I'm stocked there

Not leveling up
Despite that i have played all day long
Still on level 60
Characters and the coins are raising
Leveling up
I have a problem with souls too
Even if I watch the 3 videos per day for the free souls
Not counting
I finish watching the videos but no souls added
What's wrong?
Could someone help me please with and advice or something
I've tried to delete the game and reinstall it a couple of times
But nothing changed still the same issues...!!!...

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Rank Warrior
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RE: Help Please
03/04/2019 06:13 AM EST

Contact WB support. You make a ticket on their website.

Lazio? La prima squadra della Capitale.
Rank Mortal
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RE: Help Please
03/05/2019 11:40 AM EST

Thank You So Much For The Advice

And For Your Help

I'm looking forward to do it

Thanks again

Rank Mortal
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RE: Help Please
03/06/2019 07:15 PM EST

I tried to contact WB support

I've sent them an email too

But no answer

Anyway if you can help me with something

That would be really nice and appreciated

Still facing the same problem

Can't level up

I'm blocked on level 60'