Resetting chests and skeleton keys
Rank Student
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RE: Resetting chests and skeleton keys
08/26/2019 11:18 AM EST

I just submitted my complaint. thanks for the link. I've been at this for weeks trying to get the last 2 doors unlocked. It's great to want the game to have longevity, but you don't accomplish that by frustrating the hell out of the people who actually play it. I'll post if I get a response worth sharing. I hate to say it, but I'd rather just be able to purchase them in the store at this point.

I've heard people say the definition of crazy is doing the same thing over and over and getting the same result. This game is literally driving me crazy.

You are welcome. Figure if they get a ton of complaints they may fix the issue.

  • United States of America
Rank Student
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RE: Resetting chests and skeleton keys
08/27/2019 01:33 AM EST

So I was told there was no issue. The keys can drop from any chest type (normal, hidden, soul) but are extremely rare. I responded and basically said that I paid for a game with the purpose of being entertained. Adding challenges is a welcome part of any game, but paying $60 and relying on luck rather than skill is bullshit. I can get the same disappointment by playing the lottery and without all the extra work. They thanked me for my feedback. *eye roll*

Rank Student
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RE: Resetting chests and skeleton keys
08/27/2019 06:26 PM EST
08/28/2019 08:35 PM EST

So I was told there was no issue. The keys can drop from any chest type (normal, hidden, soul) but are extremely rare. I responded and basically said that I paid for a game with the purpose of being entertained. Adding challenges is a welcome part of any game, but paying $60 and relying on luck rather than skill is bullshit. I can get the same disappointment by playing the lottery and without all the extra work. They thanked me for my feedback. *eye roll*

WOW! That is some BS. They have not went as far as to tell me that as of yet. But sounds about right. After all they already have our money for the game. I'm still going to follow through with them on my end.

This is what I got in my email today.

"Thank you for contacting WB Games Support.

We completely understand your concerns and we are very sorry to hear that your troubles are persisting with your Mortal Kombat 11 and we will be happy to assist you.

At this time, while we do not have any information about any future updates, we can confirm that we have submitted your Bug Report to the Game Team for further investigation to ensure that Mortal Kombat 11 and the Skeleton Keys are working as intended as well as make improvements to Mortal Kombat 11 in the future.

Please note that while bug reports will not receive a response, they are reviewed by our developers and they will use your information to investigate and assist with resolving this issue in a future game update.

We would recommend keeping an eye out on our Official Social Media Outlets for any news on any future updates and here is a link to the Official Mortal Kombat 11 Twitter Page:
https://twitter.com/mortalkombat?lang=en

We would like to apologize for any inconvenience that this may have caused an thank you for your patience.
If there is anything I can do to further assist you with this issue, please reply to this email and I will be happy to help.

Thank you,

Desmond.G
WB Games Support"

Rank Mortal
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RE: Resetting chests and skeleton keys
08/29/2019 06:46 PM EST

Still i can't get a skeleton key to spawn in any chest.

Rank Student
Posts22
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RE: Resetting chests and skeleton keys
08/29/2019 08:20 PM EST

Still i can't get a skeleton key to spawn in any chest.

I feel your pain. I dropped 283,743,876 in the krypt today and got no skeleton keys.

Rank Mortal
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RE: Resetting chests and skeleton keys
08/30/2019 04:31 AM EST

It's frustrating because I can't see the rest of the game. It's hided by this ugly lottery and impossible to do.

Rank Student
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RE: Resetting chests and skeleton keys
08/30/2019 10:00 AM EST

It's frustrating because I can't see the rest of the game. It's hided by this ugly lottery and impossible to do.

Unless they get this fixed I more than likely will not buy anymore MK titles. Which is sad for me to say.

Rank Mortal
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RE: Resetting chests and skeleton keys
09/08/2019 06:42 PM EST

Still nothing...
Be serious, MK Is a religion :D