Resetting chests and skeleton keys
Rank Student
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RE: Resetting chests and skeleton keys
08/26/2019 11:18 AM EST

I just submitted my complaint. thanks for the link. I've been at this for weeks trying to get the last 2 doors unlocked. It's great to want the game to have longevity, but you don't accomplish that by frustrating the hell out of the people who actually play it. I'll post if I get a response worth sharing. I hate to say it, but I'd rather just be able to purchase them in the store at this point.

I've heard people say the definition of crazy is doing the same thing over and over and getting the same result. This game is literally driving me crazy.

You are welcome. Figure if they get a ton of complaints they may fix the issue.

  • United States of America
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RE: Resetting chests and skeleton keys
08/27/2019 01:33 AM EST

So I was told there was no issue. The keys can drop from any chest type (normal, hidden, soul) but are extremely rare. I responded and basically said that I paid for a game with the purpose of being entertained. Adding challenges is a welcome part of any game, but paying $60 and relying on luck rather than skill is bullshit. I can get the same disappointment by playing the lottery and without all the extra work. They thanked me for my feedback. *eye roll*

Rank Student
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RE: Resetting chests and skeleton keys
08/27/2019 06:26 PM EST
08/28/2019 08:35 PM EST

So I was told there was no issue. The keys can drop from any chest type (normal, hidden, soul) but are extremely rare. I responded and basically said that I paid for a game with the purpose of being entertained. Adding challenges is a welcome part of any game, but paying $60 and relying on luck rather than skill is bullshit. I can get the same disappointment by playing the lottery and without all the extra work. They thanked me for my feedback. *eye roll*

WOW! That is some BS. They have not went as far as to tell me that as of yet. But sounds about right. After all they already have our money for the game. I'm still going to follow through with them on my end.

This is what I got in my email today.

"Thank you for contacting WB Games Support.

We completely understand your concerns and we are very sorry to hear that your troubles are persisting with your Mortal Kombat 11 and we will be happy to assist you.

At this time, while we do not have any information about any future updates, we can confirm that we have submitted your Bug Report to the Game Team for further investigation to ensure that Mortal Kombat 11 and the Skeleton Keys are working as intended as well as make improvements to Mortal Kombat 11 in the future.

Please note that while bug reports will not receive a response, they are reviewed by our developers and they will use your information to investigate and assist with resolving this issue in a future game update.

We would recommend keeping an eye out on our Official Social Media Outlets for any news on any future updates and here is a link to the Official Mortal Kombat 11 Twitter Page:
https://twitter.com/mortalkombat?lang=en

We would like to apologize for any inconvenience that this may have caused an thank you for your patience.
If there is anything I can do to further assist you with this issue, please reply to this email and I will be happy to help.

Thank you,

Desmond.G
WB Games Support"

Rank Mortal
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RE: Resetting chests and skeleton keys
08/29/2019 06:46 PM EST

Still i can't get a skeleton key to spawn in any chest.

Rank Student
Posts27
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RE: Resetting chests and skeleton keys
08/29/2019 08:20 PM EST

Still i can't get a skeleton key to spawn in any chest.

I feel your pain. I dropped 283,743,876 in the krypt today and got no skeleton keys.

Rank Mortal
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RE: Resetting chests and skeleton keys
08/30/2019 04:31 AM EST

It's frustrating because I can't see the rest of the game. It's hided by this ugly lottery and impossible to do.

Rank Student
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RE: Resetting chests and skeleton keys
08/30/2019 10:00 AM EST

It's frustrating because I can't see the rest of the game. It's hided by this ugly lottery and impossible to do.

Unless they get this fixed I more than likely will not buy anymore MK titles. Which is sad for me to say.

Rank Mortal
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RE: Resetting chests and skeleton keys
09/08/2019 06:42 PM EST

Still nothing...
Be serious, MK Is a religion :D

Rank Student
Posts27
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RE: Resetting chests and skeleton keys
09/20/2019 09:19 AM EST

Anyone find any keys as of yet? I've spent over 5 mil. and still found no keys.

  • United Kingdom
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RE: Resetting chests and skeleton keys
09/20/2019 02:14 PM EST
09/21/2019 12:51 PM EST

Might seem outrageous and i know there is alot of annoyed people but i think the mysteriousness of Skeleton Keys and other difficulties is what makes MK11 intriguing and adds longevity to the game. Maybe MK11 is yet to give up it's secrets.

Rank Mortal
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RE: Resetting chests and skeleton keys
09/24/2019 03:50 PM EST

Maybe...but ..still no Skeleton Key here :(

  • United Kingdom
Rank Student
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RE: Resetting chests and skeleton keys
09/24/2019 05:19 PM EST
09/24/2019 05:46 PM EST

For me it's just annoying, I just want to have fun on it, yet I've somehow developed this all encompassing need to have spent the last 5 months grinding and grinding just to get characters to just look the way I want them to look (with is largely how they looked in 1994). It's a grind, it's stupidly addictive for very little reward (please just let me buy the crap I want in order to get MK1 Sonya or whatever). I literally feel like the kids on South Park after they finally beat the online troll who kept killing them after spending months and months just grinding to level up.

"So what do we do now?"

"Well now we play the game..."

I want to stop checking Boon's Twitter, I want to stop checking the Towers of Time in case unmasked Skarlet is finally there, I just want to sit back and play it with an array of old school costumes and a few contemporary ones of my own combination that I like the look of (I pretty much hate nearly all the defaults in MK11). The constant teasing of things just out of reach is so frustrating and I know I'm a muppet for letting it affect me!

Was it really necessary for me to play MK11 incessantly for 5 months just to get two of the three actual jade-green human skins for Jade?

Rank Student
Posts27
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RE: Resetting chests and skeleton keys
09/24/2019 07:32 PM EST

Still no skeleton keys to be found. I played for 3 days and still got nothing to show for it.

Rank Monk
Posts59
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RE: Resetting chests and skeleton keys
09/25/2019 04:26 PM EST

sounds like you guys wont have this issue after the next patch. Rejoice!

Rank Student
Posts27
Likes6 received
13 given
RE: Resetting chests and skeleton keys
09/27/2019 06:48 PM EST

sounds like you guys wont have this issue after the next patch. Rejoice!

We can only hope that they fix this in the next patch.

  • Czech Republic
Rank Student
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RE: Resetting chests and skeleton keys
09/29/2019 02:14 AM EST

optainable from hanging bodies, cool :)

Rank Student
Posts27
Likes6 received
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RE: Resetting chests and skeleton keys
09/30/2019 05:26 AM EST

optainable from hanging bodies, cool :)

I've never gotten a skeleton key from a body before.

  • Czech Republic
Rank Student
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RE: Resetting chests and skeleton keys
09/30/2019 11:27 AM EST

optainable from hanging bodies, cool :)

I've never gotten a skeleton key from a body before.

you will, after the patch

Rank Monk
Posts59
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RE: Resetting chests and skeleton keys
09/30/2019 12:58 PM EST
10/03/2019 03:31 PM EST

Sorry yes, that is what I was referring to.

After the next patch, Skeleton Keys will come from hanging bodies and also have an increased drop rate in the chests.

Rank Mortal
Posts12
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RE: Resetting chests and skeleton keys
09/30/2019 06:59 PM EST

On PS4, updated to MK11 1.10...

...I finally found the last Skeleton Key :')

  • United Kingdom
Rank Student
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RE: Resetting chests and skeleton keys
10/01/2019 12:58 AM EST

Got mine too... at last I was able to open that last cell that had absolutely nothing in it haha.

Rank Mortal
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RE: Resetting chests and skeleton keys
10/01/2019 07:08 AM EST

So, we can say officially It was an ugly bug and now they finally fixed this nightmare. I can do something else now :D

Rank Student
Posts27
Likes6 received
13 given
RE: Resetting chests and skeleton keys
10/02/2019 06:21 PM EST
10/13/2019 02:14 PM EST

I'm happy now that I can unlock everything. On to the next task now. I think maybe completing dark souls 2.