Shazbot, baby!It's no secret that PlayStation 3 owners have had their issues with online functions since the April 19 release of Mortal Kombat. While Sony works toward a speculative Tuesday (May 3) return of basic services, NetherRealm Studios are working hard to address concerns relevant to the game itself, and listen to fans.

The massive success of the game has exposed a series of glitches and bugs, including specific identified issues with King of the Hill and 1v1 Ranking online modes. A statement of assurance has been officially issued on the official website:

Thank you for supporting Mortal Kombat! Due to the overwhelmingly positive reception to the game, Mortal Kombat has millions of online matches being initiated worldwide every day, and we have run into some unanticipated technical issues. Warner Bros. Interactive Entertainment and NetherRealm Studios are aware of the issues with the online gameplay – specifically with "King of the Hill" and Ranked 1 v. 1 matches - and we want to assure our fans that we are focused on resolving online issues ASAP. We have added a “Technical Issues” section to our forum so please be sure to let us know what issues you are having so we can address those as soon as possible. Users will begin seeing improvements in online play over the course of the next two weeks. In the meantime please note that none of this will impact the single-player or offline multiplayer experience, and we greatly appreciate your patience!

The statement has been posted as part of the launch of a Technical Issues support forum on the official website message boards. Registration to read and post is currently required. Additional customer support is also available by phone: (410) 568-3680, or via e-mail: ( outside the US).

For more discussion about online play and user matchmaking, join the specialized MKO Online forum -- home of the MKO Fight Klub!