[Troubleshoot] Private Message With No Topic to Click
0
posted06/22/2012 06:17 PM (UTC)by
Avatar
Jaded-Raven
Avatar
Member Since
11/10/2002 01:53 PM (UTC)
I just recently recieved a PM, but because the user didn't write anything in the "Subject" area, then I can't open it. Or at least I don't know how to open it, if there is a way. I wrote a PM back to the user, saying that because the "Subject" field was empty, I can't open the PM.

Is there a way to open it or should the user who wrote to me just rewrite his whole message and remember to put something into the "Subject" area?

I hope you guys update the PM system soon.
Avatar
Zentile
06/22/2012 10:33 AM (UTC)
0
When someone sends me a subjectless PM, I can just click the "No Subject" and go to the message anyway.
Avatar
Jaded-Raven
06/22/2012 11:23 AM (UTC)
0
Zentile Wrote:
When someone sends me a subjectless PM, I can just click the "No Subject" and go to the message anyway.


That's the thing. It was empty. It said nothing at all, not even "No Subject". So I couldn't open the message. :S
Avatar
Mick-Lucifer
Avatar
About Me

What do you like? Hit the Toasty thumbs up on articles and forum posts for a quick response!
06/22/2012 12:36 PM (UTC)
0
Blank subject lines are automatically replaced with (No Subject), so that's not the problem.

If you can post/PM me the browser you're using and what the entered subject line actually was (specifically any unusual characters that may have been included), that would be useful. This may just be an aberration.

If you PM all available info (times, sender) the message may be able to be retrieved, but it'll obviously be quicker and easier to talk around it.
Avatar
Zentile
06/22/2012 12:59 PM (UTC)
0
I'd love to know the answer to this conundrum, do share once you've found out please.
Avatar
Jaded-Raven
06/22/2012 01:48 PM (UTC)
0
Mick-Lucifer Wrote:
Blank subject lines are automatically replaced with (No Subject), so that's not the problem.

If you can post/PM me the browser you're using and what the entered subject line actually was (specifically any unusual characters that may have been included), that would be useful. This may just be an aberration.

If you PM all available info (times, sender) the message may be able to be retrieved, but it'll obviously be quicker and easier to talk around it.


Oh, erh, that would be a problem since I deleted the message. I couldn't open it, there was nothing at all in the subject area, so I wrote a PM to the user telling him the problem and then deleted the PM he sent me (the first one with no subject text).

So hopefully he will respond with some subject text this time around.
Avatar
Mick-Lucifer
Avatar
About Me

What do you like? Hit the Toasty thumbs up on articles and forum posts for a quick response!
06/22/2012 03:48 PM (UTC)
0
To know the subject line, you'd obviously have to ask the sender.
As a general rule of thumb, it's always good to provide as much information as possible for troubleshooting, (in PM, if privacy necessary). Asking for the message and deleting it, probably not the most consistent approach for a result. tongue

We'll keep an eye out for it.
Hopefully if anyone has the same problem, they'll drop info here. Cheers.
Avatar
Jaded-Raven
06/22/2012 05:10 PM (UTC)
0
Mick-Lucifer Wrote:
To know the subject line, you'd obviously have to ask the sender.
As a general rule of thumb, it's always good to provide as much information as possible for troubleshooting, (in PM, if privacy necessary). Asking for the message and deleting it, probably not the most consistent approach for a result. tongue

We'll keep an eye out for it.
Hopefully if anyone has the same problem, they'll drop info here. Cheers.


I know, sorry. ^^
I guess I wasn't thinking. It's odd though, because I have never stumbled upon that problem before. As you said, it usually says "No Subject" if people forget to write a subject text, but it was just... empty.
Avatar
Zentile
06/22/2012 06:17 PM (UTC)
0
God damn it I want to know why it happened! :(
Pages: 1
Discord
Twitch
Twitter
YouTube
Facebook
Privacy Policy
© 1998-2025 Shadow Knight Media, LLC. All rights reserved. Mortal Kombat, the dragon logo and all character names are trademarks and copyright of Warner Bros. Entertainment Inc.